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Appirio Cloud Storage for Salesforce.com


Appirio today announced Appirio Cloud Storage for Salesforce.com, a new software-as-a-service (SaaS) offering that uses Amazon Simple Storage Service (S3) to extend the capabilities of...
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Employee Performance Made (Much) Easier


A couple of months ago, I talked about how important managing employee performance was to the overall success of the business. If anything has changed in those last two months, it is that employee performance is a bigger deal than ever. If you own...
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CRM and social networking...


I was quoted in Computing the other week making somewhat unsupportive remarks about the CRM vendorís attempts to harness social networking. In essence my feelings are that companies need to understand the impact of social networking rather than...
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Block Words with FoxReplace


Learn how to complete hide certain words from appearing on web sites so that the Internet is slightly more safer for your kids and...
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Salesforce.com Silicon Valley City Tour


I had a chance to participate on a panel at the salesforce.com city tour in Santa Clara last week. I would say there were roughly 500 people in the audience, and it was fun for me to present as a salesforce customer. I was on the panel with Doug...
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Whatís a Design Strategy look like?


Designers often talk about the results of their work, and even about the design process, but what we donít often talk about is the careful framing of a project that allowed us to do the great work in the first place. When working with organizations...
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